How to Find an Estate Sale Company That’s Right for You
Not all estate sale companies are alike. Some operate with high standards of ethics and professionalism, dedicate their careers to the industry, and put their clients’ needs first. As with any industry, consumers must determine which company is the right fit for their needs. How can you tell the difference? Start by doing some research.
Your comfort level with the person you are considering matters. If you feel confident in the company and comfortable asking questions, those may be positive signs. If something feels wrong or makes you uncomfortable, pay attention to that concern. There is no perfect method for selecting an estate sale company, but careful research can help you make a more informed decision.
How to Find an Estate Sale Company
- Ask trusted professionals, such as estate attorneys, financial planners, real estate professionals, or accountants, as well as family and friends in the area. If the same company is recommended by several independent sources, that may be a positive sign.
- Search ASEL’s Find a Liquidator directory for members serving the area.
- Search online for local estate sale companies and research each company you are considering.
Questions to Ask an Estate Sale Company
Many of these questions may be answered naturally during your first conversation or meeting.
- How long have you been in business? Newer companies may also be capable, particularly when they have relevant professional education or training.
- Can you provide two or three recent professional or client references?
- Do you hold any relevant professional memberships, designations, credentials, or specialized education?
- Do you charge a flat fee or a commission?
- If you charge a commission, what percentage applies?
- What services are included in that fee or commission?
- What must I do before your work begins?
- Are there any additional fees or services?
- Do you charge separately for cleanup before or after the sale?
- How long will it take to prepare for the sale?
- Do you price every item?
- How do you keep track of what items sell for?
- How many days will the sale run?
- Can family members be present during the sale?
- How do you handle discounts and negotiations?
- May I review a copy of your contract?
- Are you insured or bonded?
- Do you offer estate cleanout services? If so, how are those services priced?
Check recent public reviews and any available complaint history. A single negative review may not tell the entire story, but repeated complaints involving the same issue deserve closer attention. Consider the company’s overall record and how it responds to questions or concerns.
